Privacy Policy

Last updated: April 27, 2026

1. Introduction

LifePulse ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") and related services.

By using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our App.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, display name when you create an account
• Emergency Contacts: Names, email addresses, and phone numbers of people you designate as emergency contacts
• Check-in Data: Timestamps of your daily check-ins
• Settings: Your preferences for check-in schedules, grace periods, and notification settings

2.2 Information Collected Automatically

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: App interaction data, feature usage, crash reports
• Location Data: GPS coordinates (only if you enable location sharing in alerts)

2.3 Information from Third Parties

• Authentication Providers: If you sign in with Apple, we receive your email address and name (if you choose to share it)
• Payment Processors: We use RevenueCat to process subscriptions. We do not store your payment card details.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the App
• Send check-in reminders and notifications
• Alert your emergency contacts if you miss a check-in
• Process your subscription payments
• Respond to your support requests
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. How We Share Your Information

We share your information only in the following circumstances:

4.1 With Your Emergency Contacts

When you miss a check-in and the grace period expires, we send alerts to your designated emergency contacts. These alerts may include:

• Your name
• The time of your last check-in
• Your last known location (if you have enabled location sharing)

4.2 With Service Providers

We use trusted third-party services to operate our App:

• Firebase (Google): Authentication, database, and cloud functions - Privacy Policy
• Twilio: SMS delivery for alerts - Privacy Policy
• Resend: Email delivery for alerts - Privacy Policy
• RevenueCat: Subscription management - Privacy Policy

4.3 For Legal Reasons

We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

5. Data Retention

We retain your data as follows:

• Account Data: Until you delete your account
• Check-in History: Up to 1 year
• Alert History: 30 days after resolution
• Location Data: Only the most recent location is stored; overwritten with each new capture

When you delete your account, we delete all your personal data within 30 days, except where we are required by law to retain it.

6. Data Security

We implement appropriate technical and organizational measures to protect your data:

• Data encryption in transit (TLS/SSL) and at rest
• Secure authentication using Firebase Auth
• Access controls limiting who can access your data
• Regular security assessments

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Rights and Choices

You have the following rights regarding your data:

7.1 Access and Portability

You can export all your data at any time from the App's Settings screen.

7.2 Correction

You can update your account information and emergency contacts at any time in the App.

7.3 Deletion

You can delete your account and all associated data from the App's Settings screen. This action is irreversible.

7.4 Opt-Out

• You can disable push notifications in your device settings
• You can disable location sharing in the App settings
• You can remove emergency contacts at any time

8. International Data Transfers

Your data may be processed in countries other than your own. Our service providers (Firebase, Twilio, Resend, RevenueCat) may process data in the United States and other countries. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

9. Children's Privacy

Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date
• Sending you a notification in the App for significant changes

We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our Support Page.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know whether your data is sold or disclosed and to whom
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to request deletion of your data
• Right to non-discrimination for exercising your privacy rights

13. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Legal Basis: We process your data based on your consent (for location), contract performance (to provide the service), and legitimate interests (for security and fraud prevention)
• Data Controller: LifePulse is the data controller for your personal information
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority in your country